POST & PACKAGING UPDATES

POST & PACKAGING UPDATES

The demand for Christmas deliveries is expecting to surge in the coming weeks, which is going to put a lot of pressure on ensuring parcels are delivered in a timely manner.

Currently, I offer a 1st Class Free Shipping service on orders over £20, and a 1st or 2nd Class Standard Delivery service on orders priced £20 and under. Unfortunately, I am unable to track parcels that are sent by standard delivery, and the Post Office asks that we wait 10 working days to see if the parcel shows up before making a lost or stolen claim. 

Last year, I saw very little delay to tracked parcels being delivered; but this was not the case for parcels sent by standard delivery.

To reduce the stress and help us keep track of where your parcel has been and where it is going, I am introducing new Christmas postage fees that come into effect immediately, and they will remain in place until 31st December 2021.

New Postal Charges:

Under £10 – 2nd Class standard (£3)

£10 to £20 – 2nd or 1st Class Signed For (£3.80 - £4.80, respectively)

Over £20 – 1st Class Signed For

Small Business Impact 

When we went on lockdown in April 2019, I reduced my free shipping costs from orders valued at £30 to over £20, and as a small company, I have been very proud to be able to offer this value for money service.

However, a lot has changed since then. As you are aware the increase in consumers switching to online shopping has accelerated rapidly over the last 18 months, and this has led to several price surges of corrugated packaging. 

The prices of cosmetic raw ingredients over the last 18 months have significantly increased as well. One of my suppliers has raw ingredients stuck in containers at shipping ports, so I have had to shop elsewhere, which often means I am paying more for ingredients.

Unfortunately, all these ongoing increases is impacting Nudge, and I am unable to sustain free shipping costs at £20 and over. So, as from 1 January 2022, my free shipping service will apply to orders over £25. 

(This is the first price increase I have introduced to my range of products since launching 3 years ago).

1st or 2nd Class Signed For will remain in place for orders up to £25 and will be in accordance with the new Royal Mail Shipping fees coming into effect in 2022. Orders under £10 will remained 2nd Class Standard.

I will also be removing the free shipping services tagged specifically to the 10ml Saffron Glow Facial Oil Serum (including refills). To buffer this, I will be adding a 30ml option to the store, which will come with free shipping (so more serum, less re-orders/saving on packaging).

Let’s Get To Some Good News

Saffron harvest has been a bit late this year, so I am extending my £5 off Saffron Petal Glow until the end of November! Yipee!

Don’t forget, you could be making significant savings by setting up an account and joining my Rewards Program, and you could also be saving 10% on repeat orders with my subscribe and save service. 

As a valued customer and subscriber, you will continue to receive other great offers and chances to win products, which are not offered anywhere else!

Thank you for all your continued custom and suppor

Much Love

Jo


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